on orders of $75 or more Shipping Policy is the ONLY retail outlet source for Steelite International. Steelite is a commercial provider of dinnerware, flatware & drinkware as seen in your favorite restauant.

All orders are shipped direct from our commercial warehouse located in New Castle, PA. Since we are primarily a commercial distribution warehouse there is no retail packaging for our products. All products sold by our retail website can be purchased in individual quantities versus commercial orders that are sold in case packs only.

Each shipment is carefully inspected and packaged prior to shipping. Retail orders are carefully wrapped in bubble and placed in brown boxes for shipment via FedEx.

When your order is shipped, you will receive a website generated email with a FedEx tracking number. Shipping is usually within 4-6 business days of placing an order. If shipping is delayed for any reason, a customer service representative will reach out to you via email and advise when your order will be shipping. Business days are Monday-Friday (excluding Holidays and weekends).

We do not charge a handling fee and all DOMESTIC orders over $75 ship for FREE!

Shipping Options

FedEx Ground - Standard for all orders - any DOMESTIC order over $75 will ship ground for FREE.
FedEX Home Delivery - FedEx equivalent to expedited shipping. Usually a little quicker than FedEx Ground. Fees apply.
FedEx International Economy - is offered as the most cost-effective choice for delivery in 2-3 business days to our Canadian customers.